Bakuriani Inn

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests frequently praise the hotel's convenient location and the beautiful natural surroundings, contributing to a pleasant and relaxing stay.

• The hotel's prime location and lovely balcony views are consistently highlighted by visitors.
• Guests appreciate the green spaces and outdoor areas, particularly those with children's play facilities.
• The cleanliness of rooms and facilities receives positive mentions, alongside appreciation for helpful and friendly staff members.

Areas to improve

Some Arab guests encountered issues with service quality and food offerings, alongside remarks concerning the condition of certain facilities and room maintenance.

• Visitors express disappointment with the limited variety and suitability of food options, particularly for Arab and Muslim travelers.
• Recurring room maintenance problems are noted, including malfunctioning water heaters, inefficient elevators, and unpleasant odors.
• Several guests mention that the service level, including staff responsiveness and slow service, does not align with the overall cost of their stay.

What guests love

Saudi guests appreciate the hotel's convenient location and the pleasant green areas surrounding it, including a children's playground, offering an enjoyable experience for families.

• The hotel's prime location and proximity to amenities.
• The nice outdoor yard and garden with a kids' play area.
• Rooms and balconies offer good views and a sense of security.

Areas to improve

Some Saudi guests encountered issues related to room comfort, such as uncomfortable furnishings and corridor odors, alongside insufficient services.

• Some pillows and beds were not comfortable.
• The cleanliness level in the corridors needed improvement.
• Limited services like no room service or assistance with luggage.
• Issues with facilities such as malfunctioning elevators or bathrooms needing maintenance.

What guests love

Emirati guests frequently praise the hotel's stunning location and the pleasant atmosphere created by its various facilities, making for an enjoyable stay.

• The hotel's prime location amidst beautiful nature is appreciated by visitors.
• Guests note the staff's friendly and helpful demeanor, always ready to assist.
• Facilities like the indoor pool and spa are considered good for relaxation.
• Families highlight the availability of enjoyable activities for children.

Areas to improve

Some Emirati guests encountered issues with service quality and cleanliness, alongside concerns about the hotel being overpriced for the value offered.

• Inconsistent cleanliness in rooms and bathrooms was noted, with some older issues mentioned.
• Some visitors reported unfriendly staff and delays in responding to requests.
• Breakfast options were found to be limited and lacking variety.
• A few guests mentioned extra charges for basic amenities.

What guests love

Kuwaiti guests appreciate the hotel's convenient location and beautiful views, along with its quiet atmosphere ideal for relaxation.

• The attractive location offers great views and a peaceful setting for relaxation.
• Swift check-in and friendly staff, particularly Sona, provide attentive service.
• Hotel facilities are good, including the swimming pool and snow play area.

Areas to improve

Some Kuwaiti guests noted limited breakfast options and aspects of older furniture within the rooms.

• Breakfast variety was limited and not satisfactory for some.
• Some furniture in the rooms appeared dated and in need of updating.
• Minor concerns were raised regarding cleaning standards and room service during stays.

What guests love

Qatari guests appreciated the stunning natural scenery and wonderful mountain views offered by the hotel, alongside enjoying the breakfast provided.

• Beautiful mountain views.
• Satisfactory breakfast experience.
• The hotel was warm and comfortable during winter.

Areas to improve

Some Qatari guests encountered challenges regarding the hotel's location, being distant from the city center, alongside issues with facilities and very slow room service.

• Location is distant from the city.
• Room service was very slow.
• Issues with room temperature control.
• Food quality in the buffet was not satisfactory.

What guests love

Bahraini guests appreciated the pleasant outdoor facilities and scenic views, noting the modern interior design.

• Visitors enjoyed the surrounding natural scenery and the hotel's contemporary amenities.
• Some highlighted the rooms, which featured balconies and great views.
• Staff helpfulness and good English communication were positively mentioned.

Areas to improve

Bahraini guests encountered issues with small room sizes, water cleanliness, and towel odors, alongside slow staff responsiveness.

• Rooms were noted as being very compact, even the larger options.
• Concerns were raised about the cleanliness of tap water and unpleasant towel smells.
• Customer service was perceived as slow, with delays in responding to requests like laundry pickup.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

12 Tsakadze street, 1204 Bakuriani, Georgia