Batesta Hotel
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Guests frequently praise the hotel's convenient location, noting its convenience for transportation and access to attractions. The staff's friendly and helpful demeanor is also a consistent highlight.
- Rooms are noted for being spacious and clean, with essential amenities provided.
- The breakfast is described as delightful, offering a good variety to start the day.
- Many guests found the hotel to be good value for money.
- Staff members are consistently mentioned as kind, helpful, and welcoming.
Areas to improve
A few guests encountered minor issues with the hotel's facilities, particularly concerning the elevators and room amenities, suggesting areas for improvement.
- Some guests found the elevators to be old, slow, or not reaching all floors, causing inconvenience.
- Certain rooms were described as very basic, lacking some expected amenities like toiletries or tea/coffee sets.
- A need for improved bathroom facilities, such as hand showers, was noted by some travelers.
- Parking availability was mentioned as limited, though staff assisted with management.
What guests love
Saudi guests praise Batesta Hotel for its spacious and clean rooms, complemented by a delightful and varied breakfast that offers a great start to the day.
- Rooms are spacious and clean, with daily housekeeping and replenished supplies.
- Staff are friendly and helpful, with special mention for an energetic restaurant attendant.
- The hotel offers good value for money, situated conveniently near a shopping mall.
- Breakfast is diverse and tasty, featuring both healthy and indulgent options.
Areas to improve
Some Saudi guests noted areas for improvement, including older facilities and challenges with accessibility for certain services.
- The elevator appears a bit dated but functions adequately.
- Parking spaces are limited, though the team is helpful in managing them.
- Some facilities lack porter assistance, which can be difficult for elderly or handicapped guests.
What guests love
Emirati guests appreciate the hotel's prime location and convenient access to transportation, alongside the friendly and welcoming staff.
- Visitors praise the hotel's strategic location and proximity to the airport.
- Guests value the staff's amiable nature and helpful service.
- The quality of the breakfast served is noted positively.
Areas to improve
One guest noted the need for a hand shower facility in the washrooms to improve personal hygiene.
- A suggestion was made to install a hand shower in the bathrooms.
- Some guests experienced difficulty with personal cleaning due to the absence of a hand shower.
What guests love
Kuwaiti guests expressed general satisfaction with their stay at Batesta Hotel, appreciating the services provided.
- The overall accommodation experience was satisfactory.
- Visitors praised the welcoming and kind approach of the reception staff.
- Guests appreciated the general standard of facilities and services.
Areas to improve
Some Kuwaiti guests noted areas for improvement regarding the demeanor of certain staff members.
- A few visitors suggested that the cleaning staff could be kinder.
- There was a perception that the dining staff could improve their kindness.
What guests love
Qatari guests appreciate the hotel's prime location, offering convenient access to desired interests, alongside good service and provided amenities.
- The hotel's central location is a significant advantage for visitors.
- Staff are noted for their efficiency and helpfulness in meeting guest needs.
- The property offers good value for money, with essentials like irons and umbrellas available.
- Some guests received complimentary upgrades to spacious rooms, enhancing their stay.
Areas to improve
Some Qatari visitors encountered issues with elevator maintenance and basic room amenities, alongside limited breakfast options and mattress quality.
- Elevator issues, including limited access and slow operation, caused inconvenience for some families.
- Rooms were described as basic, lacking amenities like tea and coffee provisions.
- Mattress and pillow quality was poor, and television screens were notably small.
- Breakfast offerings were limited and served cold, with slow and unreliable internet connectivity.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (58)
- Bath
- Linens
- Wardrobe or closet
- Walk-in closet
- Outdoor furniture
- Terrace
- Garden
- Socket near the bed
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Private entrance
- Packed lunches
- Soundproof rooms
- Elevator
- Fan
- Family rooms
- Non-smoking rooms
- Room service
- Upper floors accessible by stairs only
Where it is
14 Givi Kartozia Street (Former Saburtalo St. 52), Saburtalo, 0186 Tbilisi, Georgia