BM Plaza

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location, offering beautiful and tranquil views, complemented by the cleanliness of the premises and the helpful reception team.

• The chosen location provides wonderful mountain views and a peaceful atmosphere away from noise.
• The cleanliness of rooms and common areas is regarded by visitors.
• The reception staff is cooperative and friendly, offering valuable assistance to guests.
• Certain recreational facilities like children's games and billiards added value to the stay.

Areas to improve

Some guests encountered challenges regarding breakfast quality, room temperature, and certain essential service deficiencies.

• Breakfast quality and variety did not meet some guests' expectations, with comments on food freshness.
• Rooms were excessively hot and took a long time to cool, lacking effective air conditioning at times.
• Some rooms were small, balconies exposed, with potential noise disturbances from other guests.
• The absence of certain basic amenities like pest control or bidets in bathrooms was noted.

What guests love

Saudi guests appreciate the tranquil location and beautiful mountain views, complemented by the staff's refined service and welcoming demeanor.

• Visitors enjoyed the scenic vistas from their rooms and balconies.
• The staff's helpfulness and attentive service were frequently praised.
• The property is noted for its peaceful atmosphere, offering a quiet retreat.
• Recreational amenities, such as billiards, added to the guests' enjoyment.

Areas to improve

Some Saudi visitors found the room and balcony sizes to be limited, with comments also noting a lack of variety in breakfast offerings.

• Certain rooms were described as small, featuring exposed and compact balconies.
• A few guests felt the accommodation experience did not meet expectations.
• The absence of certain basic amenities, like a bidet, was mentioned.
• The breakfast selection was considered lacking in variety by some.

What guests love

Emirati guests appreciate the hotel's convenient location, particularly its proximity to ski slopes, and enjoy the beautiful views it offers.

• Conveniently close to ski slopes.
• Offers pleasant views.
• The hotel's location is very good.

Areas to improve

Some Emirati guests experienced issues with insufficient heating, lack of daily cleaning, and a shortage of essential amenities, leading to a feeling that the price was not justified.

• Heating was not adequate.
• Rooms were not cleaned on the second day.
• A lack of basic amenities was noted.
• The price did not match the services provided.

What guests love

Kuwaiti guests appreciate the hotel's clean location and the helpful reception team.

• The hotel boasts a convenient and well-situated location.
• Guests noted the high standard of cleanliness throughout the property.
• The reception staff were found to be friendly and supportive.

Areas to improve

Some Kuwaiti guests encountered issues with breakfast quality, noise disturbances, and room temperatures.

• There were reports of expired bread served during breakfast.
• Corridor noise from children disrupted sleep, with staff unable to intervene.
• Rooms took a long time to cool down due to being excessively hot.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kokhta Gora, Bakuriani 1204, 1204 Bakuriani, Georgia