Chalet Mestia
Hotel in Mestia, Georgia
What Arab guests said
What guests love
Arab guests appreciate the chalet's appealing location and beautiful mountain views, alongside the cozy and comfortable atmosphere provided by its distinctively rustic rooms.
- Visitors commend the cleanliness of rooms and bathrooms, noting the availability of pleasant toiletries.
- Guests value the friendly and attentive service from reception staff who offered helpful local guidance.
- The healthy and good breakfast is enjoyed, with appreciation for the natural honey and available coffee machine.
Areas to improve
Some guests found the pricing a bit high for the hotel's rating, with minor concerns raised regarding basic cleanliness and certain amenities.
- Dust and cobwebs were noted in rooms, and the lack of an elevator presented challenges with luggage.
- Concerns were raised about room cleanliness and missing basic amenities like drinking water, a kettle, or a fridge.
- Some staff interactions were described as poor, with slow restaurant service and a lack of halal food options.
What guests love
Saudi guests found the place warm with beautiful mountain views, appreciating the good reception staff who offered helpful tourist guidance. They also praised the cleanliness of the rooms and bathrooms, and the quality of the healthy breakfast.
- The accommodation offers a warm atmosphere with stunning mountain vistas.
- Reception staff were welcoming and provided useful local recommendations.
- Rooms and bathrooms were noted as clean and well-appointed.
- Breakfast was healthy and good, featuring coffee and natural honey.
Areas to improve
Some Saudi visitors noted missing basic amenities like drinking water, a kettle, or a fridge in the rooms. Minor issues with room fixtures were also mentioned, along with the lack of halal food options at the restaurant.
- Drinking water, a kettle, and a fridge were not provided in rooms.
- Some guests pointed out the absence of a bidet in the bathrooms.
- Minor issues were observed with the room's furnishings.
- The hotel restaurant does not offer halal food.
What guests love
Emirati guests appreciated the chalet's charming rustic decor and spacious rooms, contributing to a pleasant and comfortable stay.
- Rooms feature a cozy wooden ambiance.
- The location is ideal, offering good cleanliness and comfort.
- Service provided was good and met visitor expectations.
Areas to improve
Some Emirati guests found the pricing a bit high for a three-star rating, with comments regarding cleanliness and certain service aspects.
- Dust and cobwebs were noted in some rooms.
- Breakfast was very basic and did not meet expectations.
- Staff interactions were sometimes unfriendly.
- The lack of elevators posed an inconvenience with luggage.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Landmark view
- Mountain view
- View
- Outdoor furniture
- Terrace
- Clothes rack
- Ski storage
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Entertainment staff
- Skiing
- Desk
- Flat-screen TV
- Satellite channels
- TV
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Bar
- Restaurant
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Board games/Puzzles
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- 24-hour security
- Shuttle service
- Convenience store on site
- Shared lounge/TV area
- Designated smoking area
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Private entrance
- Packed lunches
Where it is
Betlemi Street 47, 3200 Mestia, Georgia