Courtyard by Marriott Tbilisi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's prime city-center location, noting its convenience for exploring attractions and markets, alongside the staff's welcoming and helpful demeanor.

• The hotel's central location is highlighted as a significant advantage for city exploration.
• Guests appreciate the staff's friendly attitude and readiness to assist.
• Rooms are described as clean and comfortable, contributing to a pleasant stay.
• Some visitors noted positive experiences with room upgrades and additional services.

Areas to improve

Some Arab guests encountered issues with specific amenities, such as missing bathroom fixtures and breakfast quality that did not meet expectations.

• The absence of a hand shower or bidet in some bathrooms was noted as an inconvenience.
• Breakfast received criticism for limited variety and inconsistent food quality.
• Certain guests mentioned a lack of expected facilities or difficulties accessing them.
• Observations were made regarding room service quality or insufficient in-room supplies.

What guests love

Saudi guests appreciate the hotel's prime location, finding it convenient for exploration. They also noted the friendly service and helpfulness extended by some staff members.

• The hotel's central location is a significant advantage for easy access.
• Certain staff members were particularly helpful and accommodating.
• Overall positive stays were reported, with some minor details highlighted.

Areas to improve

Some Saudi visitors noted shortcomings in service interactions, particularly in the restaurant where staff lacked positive engagement. Inconveniences were also mentioned regarding certain facilities.

• Restaurant staff were observed to be lacking in friendly interaction and smiles.
• Rooms were described as very small, and bathrooms missed basic amenities like bidets.
• The area outside the hotel entrance felt like a smoking club despite the non-smoking policy.
• The hotel pool is small and not ideal for children, with a breakfast buffet below expectations.

What guests love

Emirati guests praise the Courtyard by Marriott Tbilisi's prime central location, placing them in the heart of the city near dining and shopping.

• Visitors highlight the rooms as nice and clean, noting their comfortable size.
• The staff are frequently commended for their friendly and helpful service.
• The hotel's location is considered good for easy city navigation.
• Many guests appreciate the good service and welcoming atmosphere provided by the team.

Areas to improve

A few Emirati guests noted aspects of their stay that could be improved, particularly concerning amenities and certain services.

• The absence of a hand shower in the bathroom was a recurring point of concern.
• Some guests found the breakfast offerings lacking in variety and quality, with some food items described as cold or stale.
• Access to the hotel at night was challenging for some due to nearby protests.
• A few visitors mentioned that room furnishings felt dated and room service was not satisfactory.

What guests love

Kuwaiti guests praise the hotel's convenient location, its proximity to shopping centers, and the staff's welcoming and cooperative service.

• The location is strategic and very close to everything, making shopping centers easily accessible.
• Staff members are friendly and helpful, providing good reception and welcoming service.
• Rooms are clean and well-equipped, offering a comfortable stay.

Areas to improve

Some Kuwaiti guests noted minor issues regarding occasional room cleanliness, room service quality, and bed comfort.

• There were occasional lapses in room cleaning standards.
• Room service was not always satisfactory, with guests being asked to purchase necessities.
• Some beds and their mattresses felt uncomfortable and appeared well-used.

What guests love

Qatari guests appreciate the hotel's prime location in the heart of Freedom Square, offering convenient access to key attractions.

• The central location of the hotel is highlighted as a major strength.
• Some visitors noted the friendly demeanor of the staff.
• Guests value the easy accessibility to surrounding amenities.

Areas to improve

Some Qatari guests encountered minor inconveniences regarding the absence of certain basic room amenities and challenges understanding payment policies.

• The absence of essential items like bathrobes and slippers in rooms was noted.
• Some staff members had difficulty clearly explaining payment rules to guests.
• A few visitors expressed dissatisfaction with the condition of the lobby and restaurant areas.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

Freedom Square 4, 0105 Tbilisi, Georgia