Crystal Hill Resort
Resort in Bakuriani, Georgia
What Arab guests said
What guests love
Arab guests appreciate the resort's convenient location near amenities and its spacious, clean villas offering a comfortable stay.
- The quiet location, close to shops and restaurants, is frequently praised.
- Generous living spaces and villa layouts are highlighted as a major plus.
- Staff friendliness and helpfulness, particularly Ms. Clara, are noted positively.
- The villas are generally found to be clean and well-appointed.
Areas to improve
Some Arab guests encountered issues with bed comfort, missing amenities, and ventilation problems in the bathrooms.
- Several guests reported discomfort due to low-quality mattresses and pillows.
- A lack of certain essential appliances, like a washing machine or microwave, was noted.
- Bathroom ventilation issues leading to unpleasant odors were a concern for some.
- The absence of bidets in the bathrooms was mentioned as an inconvenience.
What guests love
Saudi guests appreciate the resort's convenient location, spacious villas, and pleasant views, noting the overall cleanliness and comfort of the accommodation.
- The villas are praised for their generous size and comfortable living spaces.
- Guests enjoyed the convenient location, close to the city center and amenities.
- The staff and hosts are frequently mentioned for their friendly and helpful service.
Areas to improve
Some Saudi visitors encountered issues with mattress comfort and a lack of essential amenities, alongside concerns regarding staff availability and facility maintenance.
- Several guests found the mattresses and pillows to be less than comfortable.
- A few essential items, such as a washing machine or bathroom ventilation, were noted as missing.
- There were comments about limited staff accessibility and the absence of regular housekeeping services.
What guests love
Emirati guests appreciate the resort for its clean and comfortable accommodations, with particular praise for friendly staff and a good location.
- Cottages are noted as new and clean, offering a pleasant stay.
- Visitors highlight the resort's convenient and well-situated location.
- Reception staff, including Clara, are commended for their kind and welcoming demeanor.
Areas to improve
Some Emirati guests experienced discomfort due to mattress quality, a lack of essential bathroom amenities, and disturbances from barking dogs.
- Beds were found uncomfortable due to poor mattress quality.
- Bathrooms lacked necessary bidet sprays.
- Persistent dog barking throughout the night caused significant disturbance.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Additional bathroom
- Additional toilet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (46)
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linens
- Wardrobe or closet
- City view
- Mountain view
- Balcony
- Garden
- Dining table
- Stovetop
- Kitchenware
- Kitchen
- Refrigerator
- Clothes rack
- Ski storage
- Skiing
- Sofa
- Fireplace
- Seating area
- Flat-screen TV
- Cable channels
- Restaurant
- Daily housekeeping
- Shared lounge/TV area
- Packed lunches
- Ironing service
- Laundry
- Room service
- Key access
- Hardwood or parquet floors
- Tile/Marble floor
- Heating
- Private entrance
- Family rooms
- Iron
- Sauna
Where it is
Vokzalnaya Street 8, 1204 Bakuriani, Georgia