Crystal New Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests appreciate the convenient location of the apartment, noting its proximity to essential amenities like shops and pharmacies, which enhances the practicality and enjoyment of their stay.

• The location is close to attractions and necessary services.
• The apartment is equipped with necessary kitchen contents.
• The general cleanliness of the place is good.

Areas to improve

Some guests encountered challenges related to customer service, reporting difficulties in communicating with the host and a lack of response to essential maintenance requests such as heating and hot water.

• Issues with heating and hot water were not resolved.
• Difficulties in dealing with the host and requests for additional payments.
• Absence of daily cleaning services and room upkeep.

What guests love

Saudi guests appreciate the cleanliness of the accommodation and its convenient proximity to essential amenities and events.

• The location is good, close to shops and pharmacies.
• Guests value the easy access to nearby activities.
• High standards of cleanliness contribute to a pleasant stay.

Areas to improve

Some Saudi guests encountered issues with heating and hot water, alongside problems with the property owner.

• Guests experienced insufficient heating and hot water.
• A lack of staff and closed facilities were noted.
• Attempts to charge additional amounts upon departure were reported.

What guests love

Emirati guests appreciated the apartment's convenient location near the funfair and the availability of complete kitchen amenities.

• Close proximity to the entertainment area.
• Fully equipped kitchen facilities.
• Suitable for families seeking a furnished apartment.

Areas to improve

Some Emirati guests encountered challenges regarding cleaning services, towel quality, and cash payment restrictions.

• Daily room cleaning service is not provided.
• The quality of the provided towels was subpar.
• Payment is restricted to local cash currency only.

What guests love

Kuwaiti guests found their stay at the resort pleasant, highlighting the welcoming host and the appealing location that contributed to a positive experience.

• A warm welcome from the hosts.
• The resort's convenient location.
• An enjoyable overall stay.

Amenities

• Dining table
• Kitchenware
• Electric kettle
• Washing machine
• Microwave
• Refrigerator
• Kitchenette
• Wardrobe or closet

Where it is

Trialeti Street, Bakuriani, 1200 Bakuriani, Georgia