Diuma Hotel
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Guests frequently highlight the hotel's convenient location, offering convenient access to popular attractions, and commend the friendly, helpful staff who contribute to a welcoming atmosphere.
- The hotel's strategic location serves as an ideal base for exploring the area.
- Staff members provide friendly service and create a welcoming ambiance, making guests feel at ease.
- A warm overall vibe was noted, contributing to a feeling of being at home.
Areas to improve
Some guests express dissatisfaction with outdated room amenities, cleanliness issues, and the inconvenience of navigating the hotel without an elevator.
- Rooms are described as outdated, lacking cleanliness, with unpleasant odors and uncomfortable furnishings.
- The absence of an elevator presents a significant challenge, particularly for handling luggage and for families.
- Concerns were raised regarding general cleanliness, including dirty carpets and the lack of basic amenities.
What guests love
Saudi visitors appreciate the hotel's convenient location near Liberty Square and commend the staff for their good service and welcoming demeanor.
- The hotel's central location is highlighted as a major advantage.
- Guests noted the staff's friendly and professional conduct.
- The property was described as generally clean.
Areas to improve
Some Saudi guests encountered issues with room cleanliness, facility maintenance, and serious concerns regarding theft and deactivated security cameras.
- Concerns were raised about the cleanliness of balconies and bed linens.
- The absence of an elevator complicated luggage handling; a microwave and vegan options were unavailable.
- Serious allegations of personal item theft and deactivated surveillance cameras were reported.
- Rooms on the top floor featured uncomfortably low ceilings.
What guests love
Emirati guests appreciate the hotel's convenient location for exploring attractions on foot and its warm, welcoming atmosphere that makes them feel at home.
- The central location allows for easy exploration of the city by walking.
- Staff are friendly and professional, offering a welcoming service.
- The hotel provides a warm and inviting ambiance.
Areas to improve
Some Emirati guests noted that rooms require modernization, with issues concerning cleanliness and comfort, alongside a lack of basic amenities.
- Rooms are outdated and in need of modernization.
- Cleanliness, particularly the carpets, was below expectations.
- Some rooms had a musty smell and poor ventilation.
- The absence of an elevator and luggage assistance posed a challenge.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (59)
- Shower
- Wardrobe or closet
- Garden view
- Outdoor furniture
- Outdoor dining area
- Patio
- Terrace
- Garden
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Tour or class about local culture
- Walking tours
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Bar
- Restaurant
- Tea/Coffee maker
- Shuttle service
- Wake-up service
- Tour desk
- Airport shuttle
- Wake-up service/Alarm clock
- 24-hour front desk
- Room service
- Invoice provided
- Family rooms
- Children's high chair
- Board games/puzzles
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Air conditioning
- Mosquito net
- Heating
- Fan
- Non-smoking rooms
- Iron
- Upper floors accessible by stairs only
Where it is
5 Gia Abesadze Street 5 Gia Abesadze Street, 0105 Tbilisi, Georgia