Emerald Borjomi Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests appreciate the hotel's serene location amidst beautiful nature, describing the rooms as new, clean, and comfortable. Special praise is given to the friendly and cooperative service from staff and management.

• The prime location surrounded by nature offers a peaceful atmosphere and lovely views.
• The hotel is new and clean, with spacious and well-equipped rooms.
• Staff members are friendly and cooperative, providing valuable assistance.
• Breakfast is satisfactory and meets basic needs.
• The restaurant serves good and pleasing food.

Areas to improve

Some guests noted the unpaved road leading to the hotel and the restaurant menu's lack of clear halal dish indications, alongside comments about limited breakfast buffet variety.

• The road leading to the hotel can be unpaved.
• The restaurant menu lacks clear labeling for halal dishes.
• Breakfast buffet variety is limited and repetitive.
• Some basic bathroom amenities, like a bidet spray, are missing.
• Parking is limited, and the hotel is a bit distant from main services.

What guests love

Saudi guests expressed satisfaction with Emerald Borjomi Hotel, praising the attentive service and warm, cooperative approach from the hotel's management and family.

• Guests appreciated the helpfulness and cooperation extended by the hotel staff.
• The rooms were admired, particularly the breathtaking views and prime location.
• Visitors described the stay as a very pleasant, family-oriented experience.

Areas to improve

A minor point raised by some Saudi visitors concerned the access road leading to the hotel.

• The road leading to the hotel was noted as being unpaved.

What guests love

Emirati guests appreciate Emerald Borjomi Hotel for its tranquil forest location, offering a beautiful and comfortable environment away from city noise.

• Emirati visitors praise the hotel's distinctive setting amidst picturesque nature.
• The cleanliness of the property and the pleasant staff interactions, particularly at reception, are commended.
• Large room sizes and an good on-site restaurant are highlighted as notable positives.

Areas to improve

Some Emirati guests noted that breakfast options were limited and could benefit from more variety, also mentioning a lack of certain basic amenities in rooms and the hotel.

• The breakfast selection is described as basic and lacking desired diversity.
• A lack of recreational facilities such as a gym and sauna was mentioned.
• The absence of in-room amenities like a tea station and an extra mirror was noted.

What guests love

Kuwaiti guests appreciated the hotel's clean location and enjoyable breakfast, with special praise for the staff's welcoming and cooperative service.

• Rooms were noted for their cleanliness and the quality of breakfast.
• Staff, particularly the manager, were described as very helpful and accommodating.
• The restaurant's food was highlighted as great.
• The hotel was recommended as a comfortable place to stay.

Areas to improve

Some Kuwaiti visitors found the view did not meet expectations and that the hotel's location required a car for accessing services.

• The view was not as expected.
• The hotel's location is a bit far from services, necessitating a car.
• Parking facilities are limited.
• Breakfast buffet options were limited and repetitive, with some items running out if arriving late.

What guests love

Omani visitors praise the new and modern hotel, highlighting its high cleanliness and the friendly, helpful staff.

• Guests enjoyed balconies with beautiful views and good shower water pressure.
• The location was found to be peaceful and quiet, away from city noise.
• The hotel's modern design and new facilities were appreciated.

Areas to improve

Some Omani visitors noted areas for improvement, particularly regarding restaurant offerings and bathroom amenities.

• The bathroom lacked a handheld bidet, a feature preferred by many Arab travelers.
• The restaurant menu did not specify halal dishes, though the owner confirmed availability.
• Guests appreciated the owner's receptive feedback and promise of menu enhancements.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

49 Meskheti Street, 4200 Borjomi, Georgia