GINO Seaside Tbilisi, Trademark Collection by Wyndham

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests frequently praise the hotel's tranquil location and beautiful lake or seaside views, alongside clean rooms and the helpfulness of some staff members.

• The scenic surroundings are often highlighted, providing a relaxing atmosphere for visitors.
• Many staff members are noted for being friendly and cooperative, contributing to a pleasant stay.
• The hotel's quiet location is appreciated by those seeking a peaceful retreat from the city.
• The cleanliness of rooms and facilities is a positive aspect frequently mentioned by guests.

Areas to improve

Many Arab guests express dissatisfaction with the hotel's distance from the city center, coupled with issues regarding staff training and inconsistent service.

• The hotel's remoteness from the city center and shopping areas is a frequently cited drawback.
• Guests sometimes encounter challenges with staff due to a perceived lack of training, slow responses, or communication difficulties.
• Problems related to room maintenance or incomplete amenities, such as curtains or bidets, are occasionally reported.
• Some visitors experienced slow elevators or the unavailability of certain essential services at specific times.

What guests love

Saudi guests appreciate the hotel's prime location and beautiful views, alongside its general cleanliness and peaceful atmosphere conducive to relaxation.

• Staff members are frequently praised for their welcoming nature and helpfulness.
• The value for money offered by the hotel is a recurring positive point.
• Rooms are noted for being spacious and comfortable, with effective blackout curtains.
• The overall tranquility of the property is highlighted as a key benefit for relaxation.

Areas to improve

Saudi visitors note challenges related to the hotel's location, perceived as distant from the city center, along with some issues concerning facilities and services.

• The distance from central areas and the reliance on a car for accessing amenities are frequently mentioned.
• Several guests pointed out the absence of bidets in bathrooms and unpleasant odors in corridors or rooms.
• Some visitors experienced slow check-in processes or issues with room amenities not being fully available.
• Soundproofing between rooms is noted as not ideal, and some air conditioning units were reported as not functioning well.

What guests love

Emirati guests appreciate the hotel's peaceful lakeside location, with rooms offering beautiful sea or lake views. They also noted the comfortable and good quality rooms, contributing to a relaxing and pleasant stay.

• Rooms provide lovely sea or lake views.
• The hotel offers a quiet atmosphere and a nice lakeside setting.
• Guests found the rooms to be comfortable and well-appointed.
• The food at the restaurant was noted as very good.

Areas to improve

Emirati guests encountered service challenges, including slow elevators and staff with limited experience or communication issues due to language barriers. Concerns were also raised about room cleanliness, limited food availability late at night, and insufficient amenities.

• Guests experienced long waiting times for elevators.
• Some staff lacked experience and faced communication difficulties.
• There were remarks regarding room cleanliness or inadequate facilities.
• Food and room service options were limited after evening hours.

What guests love

Kuwaiti guests appreciate the hotel's quiet location and special views, complemented by high cleanliness and friendly reception staff.

• Kuwaiti visitors enjoy the good location, ideal for relaxation after a busy day.
• Guests praise the hotel's cleanliness and facilities suitable for a pleasant stay.
• The spaciousness of the place is noted as being particularly suitable for summer.

Areas to improve

Some Kuwaiti guests experienced disappointment due to booking and room issues, alongside general facility shortcomings.

• A few guests reported receiving rooms that did not match their bookings or payment.
• Others complained about the hotel's lack of response to refund requests after reservation modifications.
• There were comments regarding poor overall facilities and incomplete room amenities.

What guests love

Qatari guests appreciated the comfortable rooms and attentive service received during their stay, with a special note for the pleasant views.

• The quality of rooms and service was well-regarded.
• Guests enjoyed the beautiful views from the accommodation.
• The value provided for the money was satisfactory for some.

Areas to improve

Some Qatari visitors encountered challenges regarding the hotel's distance from the city center, alongside the closure of certain facilities like the aqua park.

• The location is distant from the city center.
• Some amenities, such as the aqua park, were closed.
• There were comments regarding the value for money.

What guests love

Bahraini guests appreciate the hotel's prime location and beautiful views, along with comfortable room sizes.

• The location is ideal and convenient for exploring.
• Views from the rooms are lovely and enhance the stay.
• Room dimensions are generous and provide comfort.

Areas to improve

Some Bahraini visitors encountered issues with room service, the presence of insects, and slow response times, alongside observations about pool availability.

• Insects were noted in some of the rooms.
• Housekeeping service was slow and unsatisfactory.
• There was confusion regarding the pool's accessibility for guests.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Beshenova str, N20, 0162 Tbilisi, Georgia