Hilton Batumi

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainis

What guests love

Arab guests frequently praise the hotel's prime location and scenic views, complemented by a pleasant atmosphere and friendly staff interactions.

• The hotel boasts an convenient location, offering convenient access to various attractions and activities.
• Guests appreciate the welcoming and helpful demeanor of the staff, with some staff members receiving specific commendations.
• The hotel provides a calm and enjoyable ambiance, particularly in common areas like the lobby and bar.
• Breakfast is noted as good, contributing positively to the overall stay experience.

Areas to improve

A segment of guests found the pricing to be high relative to the services offered, with some concerns raised about cleanliness and facility maintenance.

• Some visitors felt the hotel's prices were elevated for the services and amenities provided.
• There were comments indicating a need for improved room cleanliness and upkeep of certain hotel facilities.
• A few guests reported unpleasant odors or issues with room climate control.
• Certain guests experienced challenges with responsiveness from the reception staff for their requests.

What guests love

Saudi guests frequently praise the hotel's convenient location and captivating views, complemented by the welcoming and helpful service from select reception staff.

• The hotel's prime location offers convenient access to activities and is easily reachable on foot.
• Enjoyable room views, particularly those overlooking the sea or city, enhanced the stay.
• Certain reception staff members provided outstanding service, demonstrating genuine helpfulness and warmth.
• The breakfast quality and some aspects of the hotel's ambiance were positively noted by visitors.

Areas to improve

Some Saudi visitors encountered issues with the general facilities and room quality, alongside remarks concerning service standards and occasional cleanliness concerns.

• General facilities were noted as needing updates and maintenance, not meeting all expectations.
• Improvements are needed in room cleanliness and housekeeping services.
• Some guests experienced slow response times or unprofessionalism from reception staff.
• Loud music from an upstairs disco was reported as a disturbance.

What guests love

Emirati guests appreciated the convenient location of Hilton Batumi, noting that the food was good and the location good.

• The hotel's location is good and convenient.
• The quality of food served at the hotel was good.
• Guests enjoyed the hotel's prime location.

Areas to improve

Some Emirati guests experienced disappointment with the reception and food quality, alongside concerns about the price being too high for the value offered.

• The reception area and flooring were under maintenance, impacting the overall appearance.
• Breakfast food quality did not meet expectations.
• Some visitors felt the hotel was expensive for what it offered.

What guests love

Bahraini guests appreciated the hotel's location, with the beach area receiving particular praise. They also noted the attentive service from friendly front desk staff.

• The beach was a significant highlight for visitors.
• Very good service provided by front desk employees.
• Staff were friendly and offered helpful recommendations.

Areas to improve

Despite positive remarks about the beach, some Bahraini guests expressed dissatisfaction with other aspects of the hotel.

• A general sense of dissatisfaction was noted regarding other areas.
• Some visitors were not pleased with the overall accommodation experience.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

Rustaveli Street #40, 6010 Batumi, Georgia