Hotel Arc Tbilisi

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Guests appreciate the hotel's convenient location, close to key attractions, and commend the friendly, helpful staff who are attentive to guest needs.

• The location is strategic and close to important sights and events.
• Staff members are friendly and helpful, providing good service.
• Some rooms offer pleasant city views.
• The hotel provides a quiet and comfortable atmosphere.

Areas to improve

Many guests express significant disappointment due to discrepancies between advertised photos and reality, poor cleanliness standards, and infrastructure issues like the absence of an elevator.

• Advertised photos do not match the actual condition, leading to a feeling of deception.
• Cleanliness requires substantial improvement, with some facilities appearing dated.
• The lack of an elevator is problematic, especially for rooms on higher floors.
• Some guests noted issues with basic services or amenities.

What guests love

Saudi guests appreciate the attentive service and good value for money at the hotel, highlighting staff kindness and responsiveness.

• Guests value the great assistance from front desk staff, especially flexibility with late check-out.
• The convenient location near events and key areas is frequently praised.
• The owner's kindness and staff's accommodating nature with children are noted.

Areas to improve

Some Saudi guests encountered disappointing experiences regarding discrepancies between advertised photos and reality, alongside issues with general facilities.

• Guests complain about misleading photos compared to the actual condition of the hotel.
• Access difficulties due to stairs and lack of an elevator are mentioned, with notes on dark entrances.
• Some reported issues with cleanliness and unpleasant odors, along with negative impressions of the hotel's environment.

What guests love

Emirati guests found their stay at Arc Tbilisi to be quiet and comfortable, appreciating its prime location that offers easy access to the city's main attractions.

• Rooms are spacious, clean, and provide pleasant city views.
• The hotel boasts an ideal location for reaching key tourist landmarks.
• Staff members are friendly and helpful, consistently assisting guests.

Areas to improve

Despite positive experiences, some Emirati guests encountered issues with essential services, impacting their overall stay.

• One guest expressed complete dissatisfaction with the hotel.
• The absence of an elevator caused inconvenience for some visitors.
• Certain stays did not provide clear positive or negative feedback.

What guests love

Qatari families visiting Hotel Arc Tbilisi found the location convenient and the staff accommodating, contributing to a pleasant stay.

• The hotel's prime location was a notable positive aspect.
• Guests appreciated the responsive and helpful nature of the staff.
• The hotel provided a good base for exploring the city.

Areas to improve

Some Qatari visitors noted that the hotel requires improvements in cleanliness and essential services.

• Guests reported a need for enhanced cleanliness standards.
• The rooms were described as very small and lacking in services.
• A lack of water provision within the rooms was observed.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Shower
• Wardrobe or closet
• City view

Where it is

106 Davit Aghmashenebeli Avenue, Chugureti, 0102 Tbilisi, Georgia