Hotel Bella Casa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests frequently praise the hotel's vibrant location, conveniently close to various services, alongside the staff's friendly and helpful demeanor, contributing to a pleasant stay.

• The hotel boasts a strategic location near essential amenities and services.
• Guests commend the staff for their consistently kind and cooperative attitude.
• Rooms are described as well-appointed and clean, with bidets in bathrooms.
• Visitors feel secure and find the hotel environment peaceful.

Areas to improve

Some Arab guests encounter challenges due to the hotel's lack of essential facilities, most notably the absence of an elevator, which can impact comfort, especially for older visitors.

• The lack of an elevator is a recurring issue affecting accessibility to upper floors.
• Some reviews mentioned concerns about bathroom cleanliness and missing basic toiletries.
• Certain expected hotel services, like bottled water provision, were noted as absent.
• A few guests experienced difficulties securing pre-arranged services, such as airport transfers.

What guests love

Saudi guests praise Hotel Bella Casa for its prime location and good services. The cooperative and friendly staff stand out as a key factor for a comfortable stay.

• The hotel's location is good on the main street.
• Rooms are spacious and clean.
• Staff are very friendly and helpful.

Areas to improve

Some Saudi guests encountered challenges regarding advance payments and unfulfilled room promises. An issue was also raised concerning a request for funds from one guest to cover another's costs.

• Delays in securing requested rooms despite advance payment.
• Issues with requests for money to cover other guests' debts.
• The hotel lacks an elevator.

What guests love

Emirati guests praised the hotel's vibrant location and the attentive service provided by the friendly and helpful staff.

• The hotel boasts an active location that is easily accessible.
• Guests received a warm welcome from the cooperative reception team.
• Visitors expressed complete satisfaction with their overall hotel experience.

What guests love

Kuwaiti guests praise the hotel's convenient location, noting its proximity to various services and the friendly, cooperative staff.

• The location is strategic and close to essential amenities.
• Staff members are very friendly and helpful.
• Rooms are elegantly designed and comfortable.
• The hotel provides a safe and quiet environment.

Areas to improve

Kuwaiti guests encountered challenges with the lack of elevators and difficult stairs, alongside remarks on bathroom cleanliness and certain essential services.

• The absence of elevators makes movement difficult, especially with narrow stairs.
• Bathroom cleanliness requires consistent improvement.
• There are noted deficiencies in some basic hotel services.
• Lack of available parking was reported.

What guests love

Bahraini guests found their stay to be great, highlighting the very good service and the manager's good helpfulness.

• Warm welcome from the staff.
• Pleasant interaction with the manager.
• A generally good experience.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

44 Rustaveli Ave., Mtatsminda , 0108 Tbilisi, Georgia