Hotel Comfort
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests appreciated the friendly and helpful staff, noting their cooperative spirit and welcoming attitude.
- The breakfast was consistently described as delicious and good.
- Staff were praised for their helpfulness and welcoming nature.
- The hotel's cleanliness and provision of amenities were also highlighted positively.
Areas to improve
Some Arab guests encountered issues with room comfort, mentioning outdated furnishings and problematic bathroom designs.
- Concerns were raised about bathroom designs lacking privacy.
- Guests noted that furnishings appeared old and bed mattresses were uncomfortable.
- Problems with water availability in rooms and nighttime noise disturbances were also reported.
What guests love
Emirati guests enjoyed a comfortable stay at the hotel, particularly praising the quality of the breakfast provided.
- The breakfast offered was of good quality and satisfying.
- An overall positive stay experience for families.
- Some noted that everything was well-provided.
Areas to improve
Some Emirati visitors encountered challenges with reception service and certain facility designs, impacting their initial impression.
- Reception staff behavior was unprofessional and unpleasant.
- The bathroom design lacked privacy due to an exposed glass panel.
- Some guests faced room availability issues upon arrival.
- The location was not ideal for families, though suitable for business travelers.
What guests love
Omani guests appreciated the hotel's welcoming service and good facilities.
- Staff interactions were noted as friendly and helpful.
- The breakfast served received praise for its delicious taste.
- Room spaciousness and overall hotel cleanliness were well-regarded.
Areas to improve
Some Omani visitors encountered minor inconveniences during their stay.
- A lack of water provision in rooms was mentioned.
- Disturbing dog noise at night was reported by some guests.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- View
- Outdoor dining area
- Balcony
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Themed dinners
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Wine/Champagne
- Snack bar
- Bar
- Minibar
- Tea/Coffee maker
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Shuttle service
- Grocery deliveries
- Convenience store on site
- Hypoallergenic
- Designated smoking area
- Air conditioning
Where it is
Gugunava Street N10g, 4600 Kutaisi, Georgia