Hotel cozy jano
Guest house in Tbilisi, Georgia
What Arab guests said
What guests love
Arab guests found their stay at Hotel Cozy Jano to be pleasant, appreciating the convenient location and competitive pricing.
- Many guests noted the friendly and kind demeanor of the staff during their visit.
- The hotel's location was considered good, offering easy access to various points.
- Guests found the pricing for their stay to be impressive and appealing.
Areas to improve
Some Arab guests encountered significant issues with service and reception, including problems with room bookings and unpleasant odors.
- Guests reported being denied entry despite confirmed bookings, facing uncooperative reception staff.
- Visitors mentioned receiving rooms different from what was booked, with requests for extra payment and rude staff behavior.
- Complaints included bad smells in bathrooms and a lack of responsibility shown towards guest issues.
What guests love
Saudi guests found some positive aspects during their stay, reflecting a generally acceptable experience.
- Some Saudi visitors noted positive elements during their hotel visit.
Areas to improve
Saudi guests encountered issues related to service delivery and a perceived lack of responsibility during their short hotel stays.
- Some Saudi visitors reported not receiving the expected room service.
- Guests felt the hotel did not take responsibility when issues arose.
What guests love
Emirati guests found their stay at the hotel to be pleasant, highlighting the convenient location and the friendly service provided by the staff.
- Guests appreciated the hotel's good location, making it a suitable choice for their visit.
- Several visitors noted the staff's kindness and welcoming demeanor during their stay.
- Some guests were satisfied with the reasonable pricing offered for the accommodation.
Areas to improve
Some Emirati guests encountered negative experiences involving booking issues, poor reception service, and room-related problems during their stay.
- Guests reported being denied entry despite confirmed bookings, coupled with unhelpful interactions from reception staff.
- Some visitors mentioned receiving rooms different from what they booked, facing requests for extra payment, and experiencing bad bathroom odors.
- A few guests noted discrepancies between the advertised hotel and the actual property, along with issues concerning internet and dining services.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
Show all amenities (60)
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- Extra long beds (> 80 inches)
- Inner courtyard view
- City view
- Garden view
- View
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Outdoor dining area
- Patio
- Balcony
- Terrace
- Garden
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Dryer
- Electric kettle
- Washing machine
- Dishwasher
- Refrigerator
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
- Bicycle rental
- Hot tub
- Dining area
- Sofa
- Fireplace
- Seating area
- Desk
- Streaming service (like Netflix)
- Blu-ray player
- Laptop
- Game console - Nintendo Wii
- Game console - PS3
- Game console - PS2
- Game console - Xbox 360
- iPad
Where it is
Georgia tbilisi mose toidze 2, Chugureti, 0179 Tbilisi, Georgia