Hotel Diamond

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's welcoming staff and convenient location, highlighting a generally clean and pleasant environment.

• The staff's friendly and helpful demeanor, particularly at reception, is often commended.
• Guests appreciate the hotel's cleanliness, noting it contributes positively to their stay.
• The location is highlighted as advantageous due to its proximity to essential services.
• Breakfast is described as good, with mentions of suitable options for various preferences.

Areas to improve

A few guests noted areas for improvement, including aspects of the breakfast and certain hotel facilities.

• The breakfast selection or quality is mentioned as an area that could be enhanced.
• Some guests experienced inconvenience with luggage handling due to limited assistance.
• Comments were made regarding room size or the lack of desirable views in certain accommodations.
• The need to ring a bell for entry is noted as a minor inconvenience by some visitors.

What guests love

Saudi guests frequently highlight the warm hospitality and attentive service at Hotel Diamond, with staff interactions and attentiveness being key positive aspects of their stay.

• Saudi visitors commend the staff's respectful and helpful demeanor.
• The cleanliness of the rooms and the hotel premises is consistently noted as a point.
• The hotel's convenient location near essential services and dining options is appreciated.
• Breakfast is described as good and tasty, with live omelets receiving specific praise.

Areas to improve

Despite overall positive experiences, some Saudi guests encountered challenges related to the hotel's infrastructure, such as the absence of an elevator and difficulties with luggage handling, alongside minor points on bed comfort and breakfast variety.

• A lack of an elevator is mentioned, requiring guests to carry their luggage up stairs.
• Some visitors noted issues with luggage transport due to the absence of assistance or suitable lifts.
• A few reviews pointed out that some beds might not be comfortable and could benefit from updating.
• The breakfast selection is sometimes described as limited in variety, particularly regarding fresh juices and fruits.

What guests love

Emirati guests appreciated the hotel's welcoming hospitality and prime location, noting clean and comfortable rooms.

• The host was good and the service very friendly.
• Breakfast was described as good.
• The location is very good and convenient.
• Rooms were clean and well-appointed.

Areas to improve

Some Emirati guests felt the breakfast could be improved, while others encountered minor service-related issues.

• Breakfast requires some enhancement.
• Assistance with luggage was requested.
• Checkout extension policy was noted as strict.

What guests love

Kuwaiti guests appreciated the overall cleanliness of the hotel, with a special mention of the welcoming reception staff member, Victoria.

• High standards of cleanliness throughout the hotel.
• Friendly reception from staff member Victoria.

Areas to improve

Some Kuwaiti guests noted concerns regarding room size, limited views, and breakfast quality, alongside apprehension about the hotel's location at night.

• Rooms were perceived as small and lacking a good view.
• Breakfast did not meet the expectations of some visitors.
• Hotel entry at night required ringing a bell, causing some inconvenience.
• The hotel's location after dark was a point of concern for some.

What guests love

Qatari guests appreciated the hotel's services, highlighting the friendly and helpful staff.

• The staff's welcoming demeanor and polite service.
• Good quality room service provided.
• Reliable and fast Wi-Fi connection.
• The breakfast offered was satisfactory.

Areas to improve

Some Qatari guests encountered comfort issues, notably with air conditioning functionality and a lack of luggage assistance.

• Air conditioning malfunctions led to uncomfortable temperatures.
• The hotel's location near a busy street offered an unappealing view.
• No assistance was provided for carrying luggage.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

V Iverieli Street 20, 0144 Tbilisi, Georgia