Hotel History
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location, offering pleasant city views and proximity to historical sites.
- Visitors note the welcoming and friendly atmosphere within the hotel.
- Guests mention the place possesses a special charm and rich history.
- Some highlight the cleanliness of the rooms and the presence of nice balconies.
- Travelers value the staff's kindness and helpfulness.
Areas to improve
Some Arab guests encountered challenges regarding room comfort and amenities, alongside discrepancies between photos and reality.
- Visitors reported uncomfortable mattresses and beds that made noise when moving.
- Some complained about small room sizes and a cramped feeling.
- Issues with room cleanliness and the absence of curtains in some rooms were noted.
- Guests pointed out safety concerns with certain bathroom fixtures.
What guests love
Saudi visitors noted the hotel's cleanliness and appreciated the friendly and helpful staff.
- Guests found the hotel to be clean.
- The staff were noted as friendly and helpful.
- The location was appreciated, especially rooms with city views.
Areas to improve
Some Saudi visitors experienced issues with mattress comfort and basic amenities.
- Guests reported that the mattresses were uncomfortable.
- The bed was noted to make noise when moving.
- The hotel lacks an elevator.
- Breakfast options were limited.
What guests love
Emirati guests appreciate the historic hotel, highlighting its warm atmosphere and a distinct breakfast experience that fosters a family-like feel.
- The hotel's appealing location makes it a preferred choice for stays.
- The property is noted for its classic charm and a friendly breakfast offering.
- Some visitors plan annual returns due to their positive experience.
Areas to improve
Some Emirati guests encountered challenges regarding room size, bathroom condition, and issues of trust with provided services.
- Concerns were raised about bathroom safety and the stability of some fixtures.
- Several guests found rooms smaller than anticipated and felt cramped.
- Inconsistencies in service delivery were noted, including unexpected charges after a complimentary offer.
- Some rooms were reported as unclean and lacking curtains, making photos misleading.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Bath
- Shower
- Linens
- Wardrobe or closet
- Inner courtyard view
- Landmark view
- Garden view
- View
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Outdoor dining area
- Barbecue
- BBQ facilities
- Patio
- Terrace
- Garden
- Dining table
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Live sports events (broadcast)
- Cooking class
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Minibar
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Family rooms
- Books, DVDs or music for children
- Game room
- Ironing service
- Dry cleaning
- Laundry
Where it is
First lane Bagrat, house 6, 4600 Kutaisi, Georgia