Hotel Terrace Kutaisi
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests frequently highlight the hotel's cleanliness and the welcoming nature of its staff as significant positives.
- The rooms and general facilities are consistently noted for their cleanliness.
- Guests appreciate the kindness and helpfulness of the reception and hotel staff.
- The terrace offers pleasant views, enhancing the overall stay experience.
- Many find the location to be quiet and conveniently close to the city center.
Areas to improve
A segment of Arab guests encountered challenges regarding the hotel's location, parking availability, and breakfast variety.
- Some guests found the hotel's location difficult to access or too far from the city center.
- Limited parking availability was a point of concern for several visitors.
- A number of guests noted a lack of variety in the breakfast offerings.
- Certain rooms were perceived as smaller than expected or requiring minor maintenance.
What guests love
Saudi visitors appreciated the welcoming and helpful nature of the hotel staff, contributing positively to their stay.
- The staff members were friendly and welcoming.
- Service provided by the hotel team was good.
- Guests noted the pleasant reception from the staff.
Areas to improve
Some Saudi visitors expressed disappointment as rooms did not match the booking photos, and there was an issue with available parking.
- Rooms did not match the photos shown during booking.
- There was a lack of available parking spaces.
- The room experience fell short of expectations set by the pictures.
What guests love
Emirati guests generally found Hotel Terrace Kutaisi to be a pleasant stay, highlighting its cleanliness, friendly staff, and appealing views.
- Emirati visitors appreciated the clean rooms and their complete amenities.
- Guests noted the warm and helpful behavior of the reception staff, especially during late arrivals.
- The terrace offered a pleasing city view that many Emirati families enjoyed.
Areas to improve
Some Emirati guests encountered issues regarding the hotel's location, breakfast service, and minor safety concerns.
- A few Emirati visitors found the hotel's location somewhat difficult to find or a bit distant from the downtown area.
- The breakfast offerings were described as limited or disappointing by some Emirati families.
- Concerns were raised about sharp edges on furniture, posing a potential hazard for children.
What guests love
Omani guests found Hotel Terrace Kutaisi to be a pleasant stay, highlighting the helpful staff and clean condition.
- Staff members were very helpful and accommodating.
- Convenient two-way airport transportation was greatly appreciated.
- The hotel maintained a high standard of cleanliness throughout.
- It is considered a nice place for a comfortable stay.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Outdoor fireplace
- Outdoor furniture
- BBQ facilities
- Terrace
- Garden
- Bicycle rental
- Tour or class about local culture
- Bike tours
Show all amenities (45)
- Cycling
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids' meals
- Snack bar
- Bar
- Invoice provided
- Private check-in/out
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Where it is
N10, 26 May II Aly., 4600 Kutaisi, Georgia