Hotel West Face
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Guests often feel a sense of belonging, experiencing warm hospitality and personal attention from the family managing the property.
- Visitors commend the staff and the managing family for their great friendliness and helpfulness.
- Guests appreciate the tranquil and relaxing atmosphere provided by the accommodation.
- The breakfast served receives praise for its quality.
- The availability of safe and free car parking is valued by visitors.
Areas to improve
Some guests noted the property functions more as a guesthouse than a traditional hotel, with observations regarding certain basic amenities.
- It is mentioned that the place is not a hotel in the conventional sense.
- Some rooms and bathrooms are noted as being small in size.
- The absence of a refrigerator or bidet in some bathrooms was observed.
- The accommodation's location may be outside the city, requiring transportation.
What guests love
Saudi guests appreciate the hotel's tranquil setting and pleasant location, complemented by the warm hospitality of the family owners and helpful, friendly staff.
- The breakfast is noted as delicious and well-prepared.
- Families find the atmosphere enjoyable, with children appreciating facilities like the pool.
- Staff members are frequently praised for their welcoming nature and professional service.
Areas to improve
A few Saudi visitors noted the hotel's location amidst farms outside the city, mentioning guard dogs, and that some rooms might be small or unconventionally designed.
- The hotel is situated in a rural area, away from the main town.
- Some rooms are described as having limited space or small bathrooms.
- Assistance with luggage handling was occasionally needed.
What guests love
Emirati guests feel at home thanks to the warm, family-like hospitality and attentive service that makes their stay comfortable and memorable.
- Rooms are spacious and well-equipped, offering pleasant views and delicious breakfast options.
- Staff are very friendly and responsive, providing quick assistance to ensure guest satisfaction.
- The property offers a quiet, relaxing atmosphere with secure parking and a nice swimming pool.
Areas to improve
Some Emirati visitors noted that certain rooms could be small, with observations regarding the absence of refrigerators or bidets in bathrooms.
- Some rooms and bathrooms are compact in size.
- A lack of certain basic amenities like refrigerators or bidets was mentioned.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Mountain view
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Socket near the bed
- Drying rack for clothing
- Bicycle rental
- Cooking class
- Tour or class about local culture
- Badminton equipment
- Tennis equipment
- Cycling
- Ping-pong
- Fishing
- Desk
- Flat-screen TV
- TV
- Wine/Champagne
- Special diet meals (on request)
- Bar
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Shuttle service
- Pet basket
- Carbon monoxide detector
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Hardwood or parquet floors
- Heating
- Car rental
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
Where it is
Kutaisi banoja 17/40, 5406 Kutaisi, Georgia