Hotel West Way
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests appreciate the new hotel for its cleanliness and good facilities, with special praise for the friendly and helpful staff who offer a warm welcome.
- The hotel presents a new and clean appearance, contributing to a comfortable stay.
- Guests commend the staff's kindness and willingness to assist.
- Breakfast was enjoyed for its good variety and quality.
Areas to improve
Some guests encountered facility challenges, including the absence of a luggage lift and heating issues, alongside minor notes on room cleanliness and refrigerator odor.
- The hotel lacks a lift to assist with carrying luggage across floors.
- Heating system issues were noted, with alternative solutions provided.
- Minor observations were made regarding dust in rooms and a refrigerator odor.
What guests love
Saudi guests found Hotel West Way to provide a comfortable stay, with particular appreciation for the very kind and friendly staff.
- The hotel offers a comfortable sleeping environment for guests.
- Staff members were noted for their good kindness and pleasant demeanor.
- A generally positive accommodation experience for Saudi visitors.
Areas to improve
Some Saudi guests noted a few shortcomings regarding essential facilities within the hotel.
- The hotel lacks an elevator, which may cause inconvenience.
- The absence of a bidet spray in the bathrooms was observed.
- Certain basic amenities were not available at the hotel.
What guests love
Emirati guests appreciated the new hotel for its clean and attractive appearance, complemented by a warm welcome from friendly and helpful staff who provided valuable assistance.
- Guests enjoyed the variety offered at breakfast.
- Visitors found the rooms to be cool and comfortable.
- The hotel's location was praised for its proximity to a lively market, ideal for walks.
Areas to improve
Some Emirati guests encountered facility challenges, including the absence of a lift for luggage and issues with the heating system, alongside remarks about room dustiness and refrigerator odors.
- The lack of a lift for luggage across multiple floors presented an inconvenience.
- Some rooms had noticeable dust, and the refrigerator emitted an unpleasant smell.
- The heating system was not functioning, with air conditioning used as an alternative.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Bath or shower
- Private bathroom
- Hairdryer
- Shower
- Inner courtyard view
- View
- Outdoor fireplace
- Picnic area
Show all amenities (24)
- Outdoor furniture
- Outdoor dining area
- Barbecue
- BBQ facilities
- Balcony
- Terrace
- Garden
- Electric kettle
- Refrigerator
- Flat-screen TV
- Ironing service
- 24-hour front desk
- 24-hour security
- Air conditioning
- Heating
- Non-smoking rooms
Where it is
Tavisupleba Street I shes., 4600 Kutaisi, Georgia