Marotel

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests appreciate the hotel's convenient location, situated close to major attractions and public transport, making it a practical and convenient choice.

• The central location provides easy access to key tourist spots.
• Proximity to the metro and shops offers added convenience.
• The hotel is considered good value for the money spent.
• Staff members are helpful and provide assistance.

Areas to improve

Some Arab guests encountered challenges related to small room sizes and facilities, alongside negative experiences with the conduct of some staff members.

• Rooms and facilities, particularly bathrooms, are often quite small.
• Some guests reported rudeness or unclear communication from staff.
• Issues with room cleanliness and maintenance were noted at times.
• External noise can be disruptive on occasion.

What guests love

Saudi guests appreciate the hotel's convenient location, situated near public transport and essential amenities, making it a practical base for exploring the city.

• Proximity to the metro station and public transport.
• Availability of nearby services like shops and pharmacies.
• Easy access to surrounding tourist attractions.

Areas to improve

Some Saudi visitors noted minor inconveniences, including small room sizes and bathroom odors, alongside a lack of bidets in the facilities.

• Compact room dimensions.
• An unpleasant odor in the bathroom.
• Absence of bidets in the restrooms.

What guests love

Emirati guests appreciate the hotel's central location, offering convenient access to the city's heart, alongside helpful assistance from the host.

• Prime location close to the city center.
• The host is cooperative and helpful.
• Good value for the price paid.

Areas to improve

Some Emirati guests encountered challenges with small room sizes and facilities, alongside issues with cleanliness and basic services.

• Rooms and facilities are small in size.
• Problems with hot water supply.
• Cleaning was not consistent, with insects noted.
• Nighttime noise due to the location on a main road.

What guests love

Qatari guests praise the hotel's convenient location, noting its proximity to tourist attractions, public transport, and essential amenities for easy exploration.

• The hotel boasts a prime central location near major attractions.
• A convenient metro station is easily accessible for travel.
• A large supermarket is situated right next to the property.
• The place is considered nice and close to everything.

Areas to improve

Some Qatari guests noted minor inconveniences such as traffic noise and a lack of certain amenities, alongside specific issues with bathroom size or staff interaction.

• The hotel lacks a microwave facility in the rooms.
• Street noise can be disruptive and affect sleep quality.
• Some bathrooms were found to be quite small.
• One guest experienced rudeness and communication issues with a staff member.

What guests love

Omani guests highlight the hotel's prime location as a significant advantage, noting it offers good value for the money spent.

• The hotel's convenient location.
• Good value for the price.
• Location is the sole positive aspect mentioned.

Areas to improve

Some Omani guests encountered negative experiences with staff due to poor service and attempts to overcharge, alongside issues concerning room size and comfort.

• Unpleasant interactions with some hotel staff.
• Attempts to charge higher prices than booked.
• Rooms are very small and lack windows.
• Beds are uncomfortable and require replacement.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Wine Rise 19, 2541 Tbilisi, Georgia