Mercure Tbilisi Old Town

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location near attractions and commend the good level of cleanliness and friendly service provided by the staff.

• The convenient location near the old town facilitates easy exploration of the area.
• Guests praise the quality and variety of the breakfast, along with available private parking.
• Staff members demonstrate notable cooperation and offer valuable assistance.
• The hotel is clean and modern, featuring comfortable beds for an enjoyable stay.

Areas to improve

Some guests noted limited room service options, small room sizes relative to price, and varied experiences with staff friendliness.

• A scarcity in available room service menu choices was observed.
• Certain rooms were found to be small, with some guests deeming them overpriced.
• Occasional remarks were made regarding the thoroughness of room cleaning.
• A few visitors encountered issues with bed size or suitability.

What guests love

Saudi guests appreciate the hotel's prime location in the old town, offering convenient access to attractions.

• The hotel boasts a perfect location near the old town.
• The cleanliness and good condition of the property are noted.
• Staff are cooperative and provide good support to visitors.
• The team spirit and collaboration among staff are commendable.

Areas to improve

Some Saudi visitors noted minor details needing improvement, such as bed size or room cleaning precision.

• The size of some beds was small for certain guests.
• A lack of precision in room cleaning was observed by service staff.

What guests love

Emirati visitors appreciated the hotel's good service and comfortable location, noting the friendly staff contributed to a pleasant stay.

• Good service and very friendly staff.
• Convenient and comfortable hotel location.
• Clean rooms and common areas.

Areas to improve

Some Emirati guests felt the hotel was overpriced for the room size and limited services, particularly regarding room service options.

• Rooms were small and lacked basic amenities.
• Limited and unsatisfactory room service choices.
• Perceived poor value for money.

What guests love

Kuwaiti guests appreciated the hotel's convenient location near attractions and found the breakfast offerings to be pleasant, contributing to a generally good stay.

• The hotel offers a prime location, conveniently close to the old town and sights.
• Breakfast buffet and regular menu options were noted as good.
• Some visitors mentioned friendly staff and the availability of private parking.

Areas to improve

Some Kuwaiti guests encountered minor issues regarding room size and breakfast variety, alongside a brief technical disturbance.

• A few guests found the rooms to be small and not matching their reservation.
• There was a desire for more breakfast options.
• A glitch in the fire alarm system was reported.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Vakhtang Gorgasali Street 9, 0105 Tbilisi, Georgia