Novotel Tbilisi Center

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's high standards of cleanliness and its convenient location, which offers easy access to attractions and amenities.

• The hotel's cleanliness in rooms and common areas is consistently highlighted as good.
• Guests appreciate the strategic location, close to key areas and various services.
• The friendliness and helpfulness of the reception staff and the hotel team are often mentioned.
• The provision of water in bathrooms for personal hygiene is a noted positive aspect.

Areas to improve

Some Arab guests encountered issues with luggage assistance, small room sizes, and experienced shortcomings in facilities and breakfast services.

• A common complaint involves the lack of assistance with carrying luggage to and from rooms.
• Several guests noted that the room dimensions were smaller than anticipated.
• Concerns were raised regarding the quality and limited halal options at breakfast.
• Reports mentioned malfunctions with room heating or cooling systems.

What guests love

Saudi guests appreciate the hotel's cleanliness and comfort, with particular praise for its convenient location and helpful staff.

• The cleanliness of the rooms and facilities is frequently highlighted.
• Guests value the hotel's accessible and well-situated location.
• The staff's cooperative and friendly demeanor is noted positively.

Areas to improve

Some Saudi visitors encountered issues with luggage assistance, discrepancies between room photos and reality, and minor service concerns.

• Several guests expressed dissatisfaction regarding the absence of luggage porter service.
• A few visitors noted that the rooms did not match the photos shown during booking.
• There were comments about delays during check-in and other service aspects.

What guests love

Emirati guests appreciate Novotel Tbilisi Center for its prime location and high cleanliness standards, with special mention of the staff's welcoming nature and service.

• Guests highlight the hotel's strategic location and proximity to key attractions.
• Visitors noted the good level of cleanliness maintained throughout the rooms and common areas.
• The friendly and helpful staff received praise for their attentive service.
• Modern facilities and the provision of water in bathrooms for cleaning were appreciated.

Areas to improve

Some Emirati guests encountered issues with internet quality and aspects of breakfast, alongside comments regarding room size and value for money.

• A few visitors reported poor internet performance during their stay.
• The breakfast quality did not meet expectations for some guests, receiving negative feedback.
• Room space was noted as being small, particularly when considering the price.
• One guest found the overall hotel experience to be disappointing.

What guests love

Kuwaiti guests appreciated the attentive service and refined interactions from all hotel staff, particularly highlighting the welcoming nature of the reception team.

• Rooms and common areas were noted for their high standard of cleanliness.
• The hotel's location is convenient, close to key attractions and amenities.
• The overall quiet atmosphere contributed to a pleasant stay.

Areas to improve

A few Kuwaiti visitors pointed out areas for improvement, including the compact room sizes and a limited selection of halal breakfast options.

• Room dimensions were perceived as somewhat small by some guests.
• A lack of service was noted by certain visitors.
• The variety of halal breakfast items was limited.

What guests love

Qatari guests appreciated the welcoming and professional demeanor of the reception staff, contributing to a pleasant and memorable arrival experience.

• The reception staff were notably friendly and welcoming.
• The hotel maintained good cleanliness throughout the property.
• Staff members were helpful and attentive to guest needs.

Areas to improve

Some Qatari guests encountered issues with room maintenance, including temperature control problems, alongside logistical inconveniences during their stay.

• Room air conditioning issues persisted for multiple days.
• Lack of assistance with luggage upon arrival caused inconvenience.
• A single functioning elevator led to some waiting times.
• An unsatisfactory experience regarding booking confirmation and breakfast charges.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

1 Gurjani street, 0103 Tbilisi, Georgia