Platforma Design Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Guests praise the hotel's prime location, offering convenient walking access to attractions, dining, and shopping areas.

• Staff friendliness and helpfulness are frequently highlighted, contributing to a pleasant stay.
• The cleanliness of rooms and facilities is noted as a significant positive aspect.
• Visitors appreciate the hotel's modern design and comfortable ambiance.
• The central location is a key advantage for exploring the city.

Areas to improve

Some guests experienced issues with room soundproofing and noted the absence of certain essential amenities.

• A few guests reported hearing noise from adjacent rooms due to poor sound insulation.
• The lack of amenities such as laundry service or tissue boxes in rooms was mentioned.
• Minor maintenance issues like door locks or noisy bathroom vents were reported by some.
• Some guests found certain rooms to be rather small in size.

What guests love

Saudi guests praise the hotel's central location and friendly staff service, noting clean rooms and good value for money.

• The central location offers easy access to restaurants, shops, and attractions.
• Staff members are welcoming and provide attentive service.
• Rooms are clean and comfortable, ensuring a pleasant stay.
• The hotel offers good value for the price paid.

Areas to improve

Some Saudi guests noted minor issues such as the absence of a balcony or remarks regarding bathroom cleanliness.

• Some guests reported the absence of a balcony in their rooms.
• Minor issues concerning bathroom cleanliness were observed.
• Tissue paper was not provided in the room for some visitors.

What guests love

Emirati guests appreciate the hotel's convenient location and pleasant atmosphere, noting the cleanliness and spaciousness of the rooms.

• The hotel's location is superb and convenient for exploring.
• A welcoming and enjoyable atmosphere pervades the hotel.
• High standards of cleanliness and spacious rooms were well-received.
• Staff members were friendly and helpful, offering assistance when needed.

Areas to improve

Some Emirati guests noted an issue with sound insulation between rooms, which can affect privacy and comfort.

• Sound insulation between rooms is insufficient, allowing noise to travel.
• Complaints were received due to noise from poor soundproofing.
• The absence of a laundry service may be an inconvenience for some longer stays.

What guests love

Kuwaiti guests praise the hotel's prime location near Liberty Square, noting its high cleanliness and the friendly, helpful service provided by the staff.

• The hotel boasts a convenient location, close to key attractions.
• Rooms are clean and well-appointed, featuring spacious bathrooms.
• Staff members are friendly and very helpful towards guests.

Areas to improve

Some Kuwaiti guests noted expectations for larger room sizes, while others encountered issues with door locks and noisy bathroom ventilation.

• Guest expectations regarding room size were not fully met.
• One guest experienced a problem with a malfunctioning door lock.
• Noisy ventilation in the bathroom was a point of concern.

What guests love

Bahraini guests appreciate the hotel's prime location near key attractions, noting the quiet rooms facing the backyard and comfortable beds.

• The hotel boasts a perfect location near the square and Old Town.
• Quiet rooms overlooking the backyard offer very comfortable beds.
• The hotel manager was professional and helpful.

Areas to improve

Some Bahraini guests experienced disturbances from noise originating from the downstairs restaurant, alongside comments regarding poor service and management.

• Noise from parties and music downstairs caused guest disturbances.
• The noise issue was resolved after a complaint was lodged.
• Service and overall management were noted as being poor.

What guests love

Omani guests found the hotel to be a pleasant stay in a central location, appreciating the friendly staff and good on-site dining with a guest discount.

• Convenient location near tourist attractions.
• Helpful and friendly reception staff.
• Restaurant offering good food with a special discount.

Areas to improve

Some Omani visitors encountered an unpleasant experience due to staff rudeness and unhelpfulness, impacting their overall satisfaction.

• Some staff members were perceived as rude.
• Unhelpful interactions with hotel personnel.
• Negative service experience led to a decision not to return.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

5 Mikheil Lermontovi St, Tbilisi, 0105 Tbilisi, Georgia