Ramada by Wyndham Tbilisi Old City

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests commend the friendly and cooperative staff for their attentive service, noting the cleanliness of rooms and their adequate space in many instances.

• Guests praise the staff's professionalism and kindness in handling requests.
• Room cleanliness is highlighted as a positive aspect maintained daily.
• Family room sizes and their value for money are considered good.
• The location is mentioned positively by some visitors.

Areas to improve

Some Arab guests encounter challenges with small room sizes, lack of essential bathroom facilities, and remarks regarding the quality and variety of breakfast.

• Many guests complain about the limited size of the rooms.
• The absence of amenities like bidets in bathrooms is noted.
• Breakfast quality and variety received criticism from several visitors.
• Some issues concerning room cleanliness or repeated service requests were mentioned.

What guests love

Saudi guests appreciated the friendly and professional demeanor of the hotel staff, noting their prompt responses and cooperative attitude during their stay.

• Staff members were cooperative and polite.
• The reception staff offered a welcoming and kind service.
• Parking facilities were available.
• Rooms were well-maintained.

Areas to improve

Some Saudi visitors expressed dissatisfaction with the small room sizes and certain arrangements, alongside comments regarding cleanliness and location.

• Room sizes were notably small.
• Cleanliness standards were not satisfactory.
• The hotel's location was inconvenient.
• Breakfast options were limited.

What guests love

Emirati guests appreciated the friendly and professional service from the reception staff, noting the clean and spacious rooms as key elements for a comfortable stay.

• Warm welcome and professional interactions from the hotel team, especially upon arrival.
• Cleanliness of rooms and common areas contributing to a pleasant environment.
• Good room size and quality, offering good value for families.
• The hotel's location is considered convenient for getting around.

Areas to improve

Some Emirati guests expressed disappointment with the breakfast quality and variety, alongside minor issues with room amenities and service levels.

• Breakfast quality did not meet expectations, with limited variety offered.
• A lack of certain basic room amenities was noted by some visitors.
• Some rooms were not entirely clean, impacting the overall experience.
• The price was considered high relative to the service quality provided.

What guests love

Kuwaiti guests appreciated the professional and friendly service from the front desk staff, noting the manager's support and the good room space.

• The front desk team was praised for their professional and cooperative approach.
• Staff members were highlighted for their friendly and supportive interactions.
• Room dimensions were found to be adequate, especially for larger family stays.

Areas to improve

Kuwaiti visitors noted that rooms appeared dated and required updates, with some housekeeping requests needing multiple follow-ups.

• Some guests found the rooms to be worn and in need of modernization.
• Housekeeping services occasionally required repeated requests to be fulfilled.
• Room cleaning was considered good but could be enhanced.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

14, Aleksandre Tsurtsumia , 0103 Tbilisi, Georgia