Rooms Hotel Kazbegi

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisBahrainis

What guests love

Arab guests praise the hotel's stunning location and captivating mountain views, offering a serene and comfortable retreat.

• The prime location provides breathtaking natural scenery and good opportunities for hiking and exploration.
• The hotel's elegant design and rustic touches create a warm and distinctive atmosphere.
• Friendly service from staff, particularly at reception, contributes to an enjoyable stay.
• The food served at the restaurant is well-received by many visitors.

Areas to improve

Some guests noted issues with service and cleanliness, alongside the absence of certain amenities or dining options.

• Minor concerns were raised regarding cleanliness standards, particularly with cups or pool areas.
• Some visitors experienced challenges with bed comfort or pillow shapes.
• The restaurant received feedback on slow service, order mix-ups, and lack of halal meat options.
• A few guests mentioned staff were not always friendly, with a lack of luggage assistance.

What guests love

Saudi guests appreciate the hotel's prime location, stunning views, and beautiful surrounding landscapes, contributing to a pleasant stay.

• The convenient location and impressive views of the scenery.
• Overall comfort and a good accommodation experience.
• Enjoyment of the general facilities and welcoming staff.

Areas to improve

Some Saudi guests noted concerns regarding room cleanliness, restaurant food quality, and bed comfort, alongside the absence of certain amenities.

• Observations about room cleanliness, particularly concerning cups.
• The quality of food served at the restaurant was not satisfactory for some.
• Uncomfortable beds and the lack of a jacuzzi.

What guests love

Emirati guests praise the hotel's stunning location and beautiful mountain views, creating a peaceful and relaxing atmosphere ideal for unwinding.

• Staff members are frequently commended for their helpfulness and welcoming demeanor.
• The food served at the restaurant is consistently described as good and enjoyable.
• Guests appreciate the clean and comfortable rooms provided.
• The overall ambiance contributes to a serene experience amidst nature.

Areas to improve

Some Emirati guests encountered issues with restaurant service, including order mix-ups and significant delays, alongside minor feedback on staff friendliness.

• A few guests reported instances of incorrect orders and long waits for simple items in the restaurant.
• The absence of luggage assistance was noted as a potential area for improvement.
• One guest suggested adding a bidet spray in the bathrooms for enhanced comfort.

What guests love

Qatari guests praise the hotel's stunning location and magnificent mountain views, offering a comfortable and serene stay amidst beautiful green surroundings.

• Rooms with mountain views showcase charming natural scenery and feature a warm, appealing interior design.
• The hotel offers spacious outdoor areas like the deck and garden, perfect for relaxation and enjoying the scenery.
• Its prime location provides easy access to hiking trails and exploration of the surrounding village.
• Guests appreciate the friendly and welcoming dogs present on the property.

Areas to improve

Some Qatari guests encountered challenges with room amenities and facilities, including a lack of basic bathroom features and pool maintenance issues.

• The absence of halal meat options limited dining choices for some Muslim visitors.
• Several guests found the swimming pool to be rather cold and not entirely clean.
• Complaints included small bathroom sizes and the lack of mirrors or wardrobes in rooms.
• The hotel was noted to be understaffed during busy periods.

What guests love

Bahraini guests found their hotel stay to be very pleasant, highlighting the welcoming atmosphere and attentive service.

• The smiles and welcoming spirit offered by the staff.
• An overall perfect accommodation experience.
• A friendly and inviting atmosphere within the hotel.

Areas to improve

Some Bahraini guests noted aspects of the hotel that could be improved.

• A wish for a dedicated kids' club for families.
• The presence of stray dogs in lobby and dining areas was bothersome.

Amenities

• Towels
• Slippers
• Private bathroom
• Free toiletries
• Bathrobe
• Hairdryer
• Shower
• Linens

Where it is

V. Gorgasali Street 1, Stepantsminda , 4700 Kazbegi, Georgia