Sano's Home

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests found the apartment to be clean and comfortable, well-equipped with essential amenities for a pleasant stay.

• The apartment is noted for its spaciousness and quiet environment.
• Guests appreciated the smooth and easy check-in and check-out process.
• The hosts are described as friendly and helpful, offering valuable assistance.

Areas to improve

One guest reported a very negative experience involving the host, who denied them entry to the apartment after a long journey.

• The guest's payment was processed, but the host refused a refund after the apartment was not received.
• An alternative, more expensive apartment was offered, leading to delays in the refund process.
• A guest felt disrespected by the host's actions and the delay in accessing the apartment.

What guests love

Saudi guests praise the apartment for its cleanliness, spaciousness, and quiet atmosphere, appreciating the good value and the host's helpfulness.

• The apartment is noted for its cleanliness and quiet environment.
• Guests found the host to be kind and cooperative, offering flexibility.
• The spaciousness of the unit and the peaceful neighborhood enhance the stay.

Areas to improve

One Saudi visitor experienced significant issues due to the host's disrespect and failure to provide the booked apartment upon arrival.

• A guest reported disrespectful treatment from the host upon arrival.
• Payment was taken without the apartment being handed over as agreed.
• The guest faced difficulties in getting a refund for the payment made.

What guests love

Emirati guests found the apartment to be good, highlighting its cleanliness and comprehensive amenities that met all their needs, alongside a smooth self check-in process.

• Visitors appreciated the comfortable beds and sofa beds.
• The availability of parking was noted positively.
• Guests enjoyed the well-equipped kitchen and effective air conditioning.
• The owner was described as friendly and accommodating.

Areas to improve

While Emirati guests praised the apartment itself, some noted that the exterior of the building appeared to be under construction.

• The external appearance of the building was observed to be unfinished.
• No significant negative feedback was reported regarding the apartment's interior.

Amenities

• Dining table
• Toaster
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Besiki Street 35, 4600 Kutaisi, Georgia