Sheraton Batumi Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests generally appreciate the hotel's prime location and proximity to services, along with good facilities like the swimming pool. Some also noted the building's cleanliness and the staff's kindness.

• The hotel's strategic location offers convenient access to essential amenities.
• Well-maintained facilities, including the swimming pool, enhance the stay.
• The overall cleanliness of the building and friendly staff contribute positively.
• In-room dining service was satisfactory for some visitors.

Areas to improve

Some Arab guests encountered issues with room cleanliness, describing bathrooms as dirty and rooms having an unpleasant odor. Complaints were also frequent regarding ineffective air conditioning.

• Guests reported concerns regarding the cleanliness of rooms and bathrooms.
• Air conditioning units were noted as poor and ineffective in cooling rooms.
• Certain rooms experienced disruptive external noise.
• The absence of balconies in rooms was a drawback for some.

What guests love

Saudi guests generally found the Sheraton Batumi Hotel to be a good choice, highlighting its convenient location and accessible amenities.

• The hotel's strategic location offers easy access to surrounding services.
• Facilities like the swimming pool and fitness club were well-maintained.
• In-room dining and general comfort aspects were appreciated.

Areas to improve

A few Saudi visitors encountered some drawbacks during their stay, particularly concerning room service and certain facility limitations.

• Room service was noted as being very slow by some guests.
• The absence of balconies in some rooms was a point of dissatisfaction.
• Limited breakfast options and issues with cleanliness and noise were mentioned.

What guests love

Emirati guests appreciate the hotel's prime location and clean building, noting good service and pleasant staff interactions.

• The hotel's convenient location for easy access.
• The overall cleanliness of the building.
• Good service and friendly interactions from staff.

Areas to improve

Some Emirati visitors encountered issues with loud noise from air conditioning units, alongside ineffective room air conditioning and unaddressed complaints.

• Disturbing noise from external AC units.
• Room air conditioning malfunctions and ineffectiveness.
• Staff unresponsiveness to repeated maintenance complaints.

What guests love

Qatari guests reported a very pleasing stay at Sheraton Batumi Hotel, with their overall experiences described as perfect and exceeding expectations.

• Visitors noted that all aspects of their stay were more than perfect.
• The general experience was described as good by guests.
• Qatari visitors expressed complete satisfaction with their accommodation.

Areas to improve

One Qatari guest noted a specific drawback concerning bathroom amenities.

• The absence of a bidet in the bathroom was a point of dissatisfaction.
• This particular issue was highlighted as a negative aspect of the stay.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Rustaveli Street N 28, 6000 Batumi, Georgia