Sputnik Hotel Batumi

What Arab guests said

🌍All ArabsSaudisKuwaitis

What guests love

Arab guests appreciate the hotel's quiet location and beautiful views, complemented by the staff's welcoming and helpful demeanor.

• Visitors commend the staff's kindness and willingness to assist, with specific mentions of certain individuals.
• Guests enjoy the scenic surroundings and the overall tranquility the property offers.
• The breakfast is considered acceptable by some, with a noted Turkish-style soup.
• The accommodation is seen as good value for money.

Areas to improve

The hotel faces widespread criticism regarding old furnishings and poor maintenance, alongside issues with cleanliness and room services.

• Many guests report outdated rooms and furniture, with comments on poor lighting and air conditioning.
• Complaints about rooms not being clean or regularly serviced, even upon request, were frequent.
• The location is considered remote from the city center, causing inconvenience for some visitors.
• There are negative remarks about the discrepancy between advertised photos and the actual state of the rooms.

What guests love

Saudi guests appreciate the hotel's tranquil location and beautiful views, with particular praise for the staff's welcoming and kind hospitality.

• Visitors enjoy the scenic mountain vistas and pleasant city outlooks.
• The breakfast is noted positively, especially a soup with a Turkish flavor.
• Staff members are frequently commended for their polite and helpful service.
• The hotel offers a peaceful atmosphere away from urban noise.

Areas to improve

Some Saudi visitors encountered issues with outdated facilities, insufficient cleanliness, and air conditioning problems, alongside a remote location from the city center.

• Guests report rooms with old furniture and a lack of thorough cleanliness.
• Air conditioning performance was a recurring concern, often weak or non-functional.
• The hotel's location is considered distant from the city, with limited accessibility.
• Discrepancies between booking photos and actual room conditions were noted.

What guests love

Kuwaiti guests appreciated the helpfulness and welcoming attitude of the staff, finding the breakfast to be an acceptable start to the day.

• The staff's helpfulness and cooperative nature were noted.
• Breakfast offered an acceptable standard.
• The reception staff provided a welcoming experience.

Areas to improve

Kuwaiti visitors encountered several issues regarding cleanliness and inconsistent service, alongside the poor condition of rooms and essential amenities.

• Overall room cleanliness was unsatisfactory.
• Room service was irregular and required requests.
• Rooms appeared old and facilities needed updates.
• Air conditioning performance was poor.
• Pillows were uncomfortable.

Amenities

• 2 swimming pools
• Free Wifi
• Free parking
• Family rooms
• Airport shuttle
• 2 restaurants
• Non-smoking rooms
• 24-hour front desk

Where it is

Shervashize Ascent 28, 6010 Batumi, Georgia