Tbilisi Philharmonic Hotel by Mercure

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests frequently praise the hotel's convenient location and its proximity to key attractions, alongside its notable cleanliness and attention to detail.

• Staff members are consistently described as friendly and easy to communicate with, contributing to a pleasant stay.
• The quality of food served at the hotel is highlighted as a positive aspect that satisfies guests.
• Room sizes are found to be comfortable and adequate, with effective air conditioning noted.

Areas to improve

A few guests suggested that staff communication skills could be enhanced to foster a warmer welcome and improve overall hospitality.

• The absence of certain bathroom amenities, such as bidets, was noted by some visitors.
• Some guests mentioned a lack of evening entertainment or late-night dining options within the hotel.
• A small number of visitors experienced challenges in receiving staff assistance or fulfilling specific requests.

What guests love

Saudi guests find the hotel to be new and clean, noting its generally good location near the city center.

• The hotel is new and noted for its cleanliness.
• Its location is considered good and close to the center.
• Some visitors found the place quiet and comfortable.

Areas to improve

Some Saudi guests expressed dissatisfaction with staff professionalism and cooperation, highlighting a need for better training.

• Some staff members lack communication and hospitality skills.
• Certain guests experienced difficulties receiving requested assistance.
• There's a need to improve guest reception and welcoming.

What guests love

Emirati guests praise the hotel's prime location and proximity to attractions, alongside its high cleanliness standards and comfortable rooms.

• The hotel boasts a strategic location near Freedom Square and wine factories.
• Guests appreciate the attentive service from supportive and friendly staff.
• Rooms offer comfortable space and effective air conditioning, maintaining a quiet atmosphere.
• The hotel's cleanliness and staff's welcoming nature are generally commended.

Areas to improve

Some Emirati visitors noted a lack of evening activities at the hotel, suggesting entertainment options or later-opening restaurants would be beneficial.

• The hotel lacks evening entertainment options.
• Some suggested a restaurant with later operating hours.

What guests love

Kuwaiti guests found the Tbilisi Philharmonic Hotel by Mercure to be a good choice, praising its convenient location and friendly staff who made their stay comfortable.

• Kuwaiti visitors commended the staff's helpfulness and dedication.
• The hotel's location is considered strategic and convenient for exploring the city.
• The hotel offers good value for money while maintaining a clean environment.

Areas to improve

While the overall experience was positive, some Kuwaiti guests noted a lack of certain basic amenities.

• One guest observed the absence of a bidet in the bathroom.
• No other significant negative points were raised by visitors.

What guests love

Bahraini guests expressed satisfaction with Tbilisi Philharmonic Hotel, highlighting its cleanliness, convenient location, and friendly staff.

• Visitors appreciated the hotel's good cleanliness.
• The staff received praise for their welcoming and helpful nature.
• Guests enjoyed the hotel's advantageous location.
• Some Bahraini families liked the spacious terraces provided with the rooms.

Areas to improve

Some Bahraini guests encountered minor drawbacks, including a lack of certain amenities and concerns regarding the surrounding environment.

• A few visitors noted the absence of a bidet for washing.
• Some guests felt uneasy about encountering dogs in the city streets upon leaving the hotel.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

10 Petre Melikishvili Avenue , 179 Tbilisi, Georgia