The Grand Piano Hotel
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests appreciated the warm and welcoming atmosphere provided by the staff, making their stay feel comfortable and familiar.
- The cleanliness and appealing design of the hotel were frequently praised.
- Guests found the location very convenient, close to commercial centers and dining options.
- Many visitors felt the hotel offered good value for the price.
Areas to improve
A few guests noted that room sizes could be small, with comments regarding bed comfort and minor maintenance issues.
- Some rooms were described as being small in size.
- There were remarks about the comfort of the beds.
- A few guests mentioned the presence of insects or minor facility malfunctions.
What guests love
Saudi guests found the hotel to be very clean and welcoming, appreciating the warm hospitality extended by the staff.
- The hotel is noted for its high level of cleanliness.
- Staff members are friendly and provide a warm welcome.
- A pleasant stay experience that offers good value for money.
Areas to improve
A few Saudi visitors mentioned minor issues that impacted their comfort during their stay.
- Some guests noted the presence of insects, such as mosquitoes, in the rooms.
- The absence of a bidet in the bathrooms was a point of inconvenience for some.
- Certain facilities might not meet all guests' expectations.
What guests love
Emirati guests appreciate the hotel's prime location, close to shopping centers and dining, along with its attractive design that adds a pleasant touch to the stay.
- The central location offers easy access to shopping and dining areas.
- Staff are friendly and provide a welcoming service.
- The hotel's design is appealing and enhances the experience.
Areas to improve
Some Emirati guests noted that room sizes could be small, with comments regarding bed comfort and minor malfunctions.
- Room spaces can be limited.
- Some beds were not comfortable.
- Minor issues within rooms were observed.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
Show all amenities (45)
- Shower
- Linens
- Wardrobe or closet
- City view
- Garden view
- View
- Picnic area
- Outdoor furniture
- Outdoor dining area
- Cleaning products
- Refrigerator
- Socket near the bed
- Clothes rack
- Tour or class about local culture
- Seating area
- Desk
- Flat-screen TV
- TV
- Tea/Coffee maker
- Daily housekeeping
- Shared lounge/TV area
- Baggage storage
- Family rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Private entrance
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Iron
Where it is
26 a Tsereteli Street, 4600 Kutaisi, Georgia












































