The Grandeur Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's welcoming staff and prime location, with specific employees often highlighted for their helpful and polite service.

• The reception staff and managers are consistently noted for their respectful and kind demeanor.
• The hotel's location is considered good, offering proximity to the beach and vibrant surroundings.
• Overall cleanliness of rooms and facilities is a positive aspect for many visitors.
• Guests appreciate the nice views and spacious balconies available in some rooms.

Areas to improve

Some guests encountered issues with hotel maintenance, including the condition of carpets and elevators, alongside minor concerns regarding essential services.

• Several guests noted carpet stains and wear, which detracted from the room's overall appearance.
• Long waits for elevators and a need for facility updates were mentioned by some visitors.
• Weak room Wi-Fi signal and inconvenient parking access were points of concern for a few.
• Minor improvements in bathroom cleanliness or the provision of certain amenities were suggested.

What guests love

Saudi guests praise The Grandeur Hotel for its attentive service and convenient location, with many highlighting the friendly and helpful staff who contributed to a pleasant stay.

• Guests commend the reception team for being helpful and welcoming.
• The hotel's location is noted as calm and family-friendly.
• Rooms are described as clean and comfortable, featuring spacious balconies.
• Visitors enjoy the nice sea views from the hotel.

Areas to improve

Some Saudi guests encountered issues with room maintenance, including stained carpets and uncomfortable mattresses, alongside challenges with hotel accessibility and Wi-Fi service.

• A few guests reported stained carpets in their rooms.
• Weak Wi-Fi signal within the rooms was noted by some visitors.
• Difficulties with accessing the hotel's parking facilities were mentioned.
• Concerns were raised regarding mattress comfort and room cleaning standards.

What guests love

Emirati guests highlight the hotel's prime location directly across from the beach and near key attractions, with special praise for the friendly and helpful staff who contribute to a pleasant stay.

• The hotel boasts an ideal location close to the beach and city center, offering easy access to amenities and entertainment.
• Staff members stand out as a key element of the guest experience, providing warm and helpful service.
• Rooms are noted as clean and comfortable, offering nice views, with additional amenities like a pool and gym available.

Areas to improve

Some Emirati guests noted that the hotel could benefit from renovations, with observations regarding limited cleanliness and insufficient sound insulation between rooms.

• Signs of wear and stains on carpets suggest the hotel needs some updates.
• An improvement in cleanliness standards was noted, particularly in bathrooms and linens.
• Poor sound insulation between rooms impacts guest comfort, with noise audible from adjacent accommodations.

What guests love

Kuwaiti guests found The Grandeur Hotel to be a pleasant stay, highlighting the high standards of cleanliness and the friendly service from receptionists and cleaning staff.

• Spacious rooms offer comfort, complemented by nice views and a quiet atmosphere.
• The hotel's convenient location is appreciated, enhancing the overall guest experience.
• General cleanliness and attention to detail throughout the property were noted positively.

Areas to improve

Some Kuwaiti guests encountered minor issues during their stay, including elevator wait times and a need for additional maintenance and facility upgrades.

• Extended waits for elevators and concerns regarding fees for lost key cards were mentioned.
• Certain facilities require attention, such as the pool area lacking sunlight and the gym needing more equipment.
• Some rooms experienced unpleasant odors, and there's a general need for updates in certain areas.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

5 Lech and Maria Kaczynski Street, 6010 Batumi, Georgia