Wyn Residence Batumi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the new and clean apartments, noting the provision of family-friendly amenities like equipped kitchens and washing machines.

• Rooms are described as spacious and comfortable, with a valued bidet feature in bathrooms.
• The location is good, near the sea and offering easy access to essential services like shops and pharmacies.
• Some staff members are helpful and provide good assistance, contributing to a pleasant stay.
• The apartments are considered a good economic choice for those seeking cleanliness and tidiness.

Areas to improve

Guests encounter challenges with room service and organization, with complaints about un-changed towels and inconsistent cleaning.

• Recurring issues include infrequent room cleaning and a lack of supplies when needed.
• Some guests noted poor sound insulation between rooms, leading to disturbances.
• There are observations regarding slow check-in/check-out procedures and occasional unresponsiveness from staff.
• Complaints also arise concerning parking issues, associated costs, and the absence of certain basic amenities.

What guests love

Saudi guests appreciate the new and clean apartments at Wyn Residence Batumi, highlighting their spaciousness and comprehensive amenities that cater well to families.

• The rooms are noted for being spacious, comfortable, and equipped with a kitchenette and washing machine for a convenient stay.
• Guests praise the apartment's location, which offers good access to services and key areas.
• Visitors commend the staff's helpfulness and welcoming attitude, with the bidet in bathrooms being a valued feature.
• The apartments are considered an good economical choice for families due to their reasonable price and facilities.

Areas to improve

Some Saudi guests encountered issues with sound insulation between rooms, alongside delays in check-in procedures and inconsistent daily cleaning services.

• Guests report poor sound insulation between rooms, leading to audible disturbances from neighboring units.
• Delays were noted in check-in and check-out processes, with occasional slow response times from reception.
• Some visitors mentioned that daily room cleaning or towel changes were not provided unless specifically requested.
• There are comments regarding the lack of free parking, with charges applied for parking facilities.

What guests love

Emirati guests found the new hotel apartments to be well-equipped and appreciated the high level of cleanliness and the availability of essential amenities for a comfortable stay.

• The hotel apartments are modern and well-appointed.
• All necessary kitchenware and household items are provided.
• Guests noted the high standard of cleanliness.

Areas to improve

Some Emirati guests experienced issues with unreliable internet service and faced inconveniences with parking access requiring constant coordination with the reception.

• Inconsistent internet service was a recurring problem.
• Delays occurred when opening the parking gate for entry and exit.
• Some bookings were not updated correctly at the reception.

What guests love

Kuwaiti guests appreciated the convenient location of the apartments, noting its proximity to the sea and essential 24-hour amenities like shops and pharmacies.

• Many Kuwaiti visitors praised the cleanliness of the rooms and the quality of the furniture, contributing to a pleasant stay.
• Staff cooperation and prompt responses were highlighted, alongside the peaceful atmosphere that many guests enjoyed.
• Kuwaiti families noted the spaciousness of the rooms and the availability of some amenities like a bidet and washing machine.

Areas to improve

Some Kuwaiti guests encountered issues with general organization and staffing, which negatively impacted their service experience.

• Several visitors reported insufficient cleanliness, including a lack of regular changes for towels and personal amenities.
• Some families noted problems with essential facilities like non-functional TVs and the absence of in-room phones, alongside weak water pressure.
• Certain stays were marred by disorganization in room allocation, malfunctioning locks, or water supply interruptions.

Amenities

• Electric kettle
• Refrigerator
• Kitchenette
• Wardrobe or closet
• Toilet paper
• Towels
• Additional toilet
• Slippers

Where it is

18 Rejeb Nizharadze street, 6010 Batumi, Georgia